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Shipping Policies

Most equipment on E-Compressor's website includes free shipping within the continental United States.  New equipment usually ships within 1-5 business days from placement of order with delivery times of 5-10 business days.  All products that ship free have this symbol,, next to the product.
Have an Emergency?

If you have an emergency and need equipment right away please call us at 1-877-262-6378.  Depending on the situation we can generally get equipment delivered faster than the standard 5-10 business days.  Unfortunately we cannot offer free shipping with faster shipping requests as rates increase drastically.
Tax Free Purchase

All purchases from E-Compressor are tax free except if you are purchasing our products in Missouri.

Refund/Return Policy

http://www.e-compressor.com/returns.asp
Warranty Policies

Warranties vary depending on the product line.  Each product has a "warranty Information" tab that explains the warranty for that particular piece of equipment.  We have also included all warranties for each product line below.
E-Compressor Air Compressors

2 year pump warranty on industrial models

Bare pumps and industrial air compressors manufactured by E-Compressor are warranted to be free from defects in material and workmanship under normal use for a period of 2 years on the pumps and 1 year on the remaining items, from date of purchase of the end user.  A proof of purchase must be provided by the user to receive service under the warranty.  This warrany is extended to the original purchaser for use of the E-Compressor product and is not transferable.  Only the E-Compressor authorized retail store where the product was purchased can provide warranty services.
  
2 year warranty on portable and oil free models

E-Compressor warrants oil free (dental air compressors) equipment to the original purchaser against defects in material or workmanship under normal use for a period of 2 years from the date of purchase.

The limited warranty shall be limited to the repair or replacement, at the sole discretion of E-Compressor, of any defective part or parts. In the event of defect in material or workmanship within the period of this limited warranty, purchaser shall return to the manufacturer’s warranty service center, shipping costs prepaid, the defective equipment. Proof of date of purchase will be required, on any product so associated with any warranty claim.

Failure of this equipment caused by accident, misuse or abuse of the equipment including, but not limited to, damages or defects resulting from improper packaging or returned equipment or improper repairs made by others, is not covered by this Limited Warranty. The effects of corrosion, erosion and normal wear and tear are specifically excuded from this warranty. E-Compressor reserves the right to determine whether the defect is covered by this limited warranty. If E-Compressor determines that the returned equipment is not covered by this limited warranty then, at purchaser’s option, such equipment shall be either:

(1) returned to purchaser FREIGHT COLLECT, or (2) repaired or replaced on the basis of E-Compressors regular repair, replacement or reconditioning charges, which charges shall be payable by purchaser, C.O.D.

This limited warranty is in lieu of all other warranties, expressed or implied, including all implied warranties of merchantability and fitness for a particular use and purpose. Purchaser agrees that the sole and exclusive remedy against E-Compressor shall be limited to the repair or replacement of defective parts. Purchaser further agrees that no other remedy , including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss, shall be available to it. And, in any event, the liability of E-Compressor for any damages shall be limited to and shall not exceed the purchase price of the equipment.

This warranty constitutes the entire agreement between E-Compressor and the original retail purchaser and no representative or agent is authorized to alter terms of same without expressed written consent of E-Compressor.

Mi-T-M Air Compressors

Industrial
5 year pump warranty
2 year motor warranty

Stationary\Portable
2 year pump warranty
3 year engine warranty
1 year electric motor warranty

Mi-T-M Generators
 
2 year limited warranty
3 year engine warranty

Mi-T-M Hot Water Pressure Washers

Electric Models

1 year warranty on electric motor
2 year parts and labor warranty
3 year warranty on coil
7 year warranty on pump

Engine Driven Models

1 year parts and labor warranty
3 year warranty on Honda engine
3 year warranty on coil
7 year warranty on pump

Mi-T-M Cold Water Pressure Washers

1 year motor warranty
1 year engine warranty
1 year parts and labor warranty
1 year pump warranty
3 year Honda engine warranty (WP-4000 Model)
Gardner Denver Value Plus

2 Year Compressor Pump Warranty
5 Year Electric Motor Warranty

Gardner Denver R Series

COMPRESSOR PUMP WARRANTY

Each new Gardner Denver Assembled Unit has a five (5) year warranty on the compressor pump only, against defects in materials or workmanship under normal use and service, from the date of installation or sixty-six (66) months from the date of shipment by Gardner Denver or a Gardner Denver distributor, whichever may occur first.

The five-year extended warranty covers parts and labor and is prorated over the five years as follows:
Year One — 100% coverage
Year Two — 90% coverage
Year Three — 80% coverage
Year Four — 70% coverage
Year Five — 60% coverage

Head valves are warranted for Year One only. Gardner Denver makes no warranty on components and/or accessories furnished to Gardner Denver by third parties, such as electric motors, gasoline engines and controls. These are warranted only to the extent of the original manufacturer ’s warranty to Gardner Denver. Electric motors must be equipped with thermal overload protection to have warranty consideration. The extended five-year warranty will apply to ASME air receivers if they are installed on rubber vibro isolator pads or approved equivalent.

5 YEAR ELECTRIC MOTOR

Any Gardner Denver package purchased after January 1, 2003 built with a Baldor or Toshiba electric motor are warranted for 60 months from start-up or 63 months from shipment. Other manufacturer’s motors furnished due to customer request or special requirements carry the motor manufacturer ’s warranty.

PACKAGE WARRANTY

Gardner Denver warrants each new air compressor package to be free from defects in material and workmanship under normal use and service for a period of one year (12 months) from the date of installation or 15 months from the date of shipment by Gardner Denver. Units manufactured in Canada have a pump and package warranty for two (24 months) years.

LIMITED WARRANTY

Warranty shall not apply to any equipment which has been subjected to misuse, neglect or accident, nor shall it apply to any equipment that has been repaired or altered by any person(s) not authorized by Gardner Denver. Failure caused by lack of proper maintenance is not covered by warranty.
In no event shall Gardner Denver be liable for consequential damages or contingent liabilities arising out of failure of any compressor or part to operate properly. When a compressor pump or component is changed or replaced during the warranty period, the new/replaced item(s) is warranted for only
the remainder of the original warranty period. Complete warranty details are included in compressor operating manual.

U.L. STANDARDS

Gardner Denver, in common with other major, industrial compressor manufacturers, does not market compressors which are U.L. listed. In general, U.L. is concerned with electrical components that may be utilized on compressor units, rather than a complete compressor package or system. All electrical components used on Gardner Denver compressors are U.L. listed. Each component – motor, starter, pressure switch, control panel – carries a U.L. identification mark on the nameplate or inside the electrical enclosure cover. The mark will be the letters “UR ” reversed (as if held up to a mirror),
indicating the item is “recognized” by U.L. On tankmounted units, the air receiver tank and tank pressure relief valve are ASME Code. The tank carries a National Board Registration number which appears on a stamped, metal plate welded to the tank.

Gardner Denver Reward Series

Compressor Pump Warranty

Each new Gardner Denver Assembled Unit has a five (5) year warranty on the compressor pump only, against defects in materials or workmanship under normal use and service, from the date of installation or sixty-six (66) months from the date of shipment by Gardner Denver or a Gardner Denver distributor, whichever may occur first.  The five-year extended warranty covers parts and labor and is prorated over the five years as follows:

Year One — 100% coverage
Year Two — 90% coverage
Year Three — 80% coverage
Year Four — 70% coverage
Year Five — 60% coverage

Head valves are warranted for Year One only. Gardner Denver makes no warranty on components and/or accessories furnished to Gardner Denver by third parties, such as electric motors, gasoline engines and controls. These are warranted only to the extent of the original manufacturer’s warranty to Gardner Denver.  Includes a five-year warranty on the air receiver, pump and motors.

U. L. Standards

Gardner Denver, in common with other major, industrial compressor manufacturers, does not market compressors which are U.L. listed. In general, U.L. is concerned with electrical components that may be utilized on compressor units, rather than a complete compressor package or system. All electrical components used on Gardner Denver compressors are U.L. listed. Each component – motor, starter, pressure switch, control panel – carries a U.L. identification mark on the nameplate or inside the electrical enclosure cover. The mark will be the letters “UR” reversed (as if held up to a mirror), indicating the item is “recognized” by U.L.
Used Equipment

COMPRESSOR PUMP WARRANTY

Each used Gardner Denver Unit has a 90 Day warranty on the compressor pump only, against defects in materials or workmanship under normal use and service, from the date of installation.  The 90 day warranty covers parts and labor

Head valves are warranted for 90 Days. Gardner Denver makes no warranty on components and/or accessories furnished to Gardner Denver by third parties, such as electric motors, gasoline engines and controls. These are warranted only to the extent of the original manufacturer ’s warranty to Gardner Denver. Electric motors must be equipped with thermal overload protection to have warranty consideration. The 90 day warranty will apply to ASME air receivers if they are installed on rubber vibro isolator pads or approved equivalent.

90 DAY ELECTRIC MOTOR

Any Gardner Denver package purchased after January 1, 2003 built with a Baldor or Toshiba electric motor are warranted for 90 Days. Other manufacturer’s motors furnished due to customer request or special requirements carry the motor manufacturer ’s warranty.

PACKAGE WARRANTY

Gardner Denver warrants each used air compressor package to be free from defects in material and workmanship under normal use and service for a period of 90 days.

LIMITED WARRANTY

Warranty shall not apply to any equipment which has been subjected to misuse, neglect or accident, nor shall it apply to any equipment that has been repaired or altered by any person(s) not authorized by Gardner Denver. Failure caused by lack of proper maintenance is not covered by warranty.
In no event shall Gardner Denver be liable for consequential damages or contingent liabilities arising out of failure of any used compressor or part to operate properly. When a compressor pump or component is changed or replaced during the warranty period, the new/replaced item(s) is warranted for only
the remainder of the original warranty period. Complete warranty details are included in compressor operating manual.

U.L. STANDARDS

Gardner Denver, in common with other major, industrial compressor manufacturers, does not market compressors which are U.L. listed. In general, U.L. is concerned with electrical components that may be utilized on compressor units, rather than a complete compressor package or system. All electrical components used on Gardner Denver compressors are U.L. listed. Each component – motor, starter, pressure switch, control panel – carries a U.L. identification mark on the nameplate or inside the electrical enclosure cover. The mark will be the letters “UR ” reversed (as if held up to a mirror),
indicating the item is “recognized” by U.L. On tankmounted units, the air receiver tank and tank pressure relief valve are ASME Code. The tank carries a National Board Registration number which appears on a stamped, metal plate welded to the tank.
Gardner Denver\Champion Splash and Pressure Lubricated Pumps

COMPRESSOR PUMP WARRANTY

Each new Gardner Denver Assembled Unit has a one (1) year warranty on the compressor pump, against defects in materials or workmanship under normal use and service, from the date of installation or twelve (12) months from the date of shipment by Gardner Denver or a Gardner Denver distributor, whichever may occur first.

LIMITED WARRANTY

Warranty shall not apply to any equipment which has been subjected to misuse, neglect or accident, nor shall it apply to any equipment that has been repaired or altered by any person(s) not authorized by Gardner Denver. Failure caused by lack of proper maintenance is not covered by warranty.
In no event shall Gardner Denver be liable for consequential damages or contingent liabilities arising out of failure of any compressor or part to operate properly. When a compressor pump or component is changed or replaced during the warranty period, the new/replaced item(s) is warranted for only
the remainder of the original warranty period. Complete warranty details are included in compressor pump manual.

U.L. STANDARDS

Gardner Denver, in common with other major, industrial compressor manufacturers, does not market compressors which are U.L. listed. In general, U.L. is concerned with electrical components that may be utilized on compressor units, rather than a complete compressor package or system. All electrical components used on Gardner Denver compressors are U.L. listed. Each component – motor, starter, pressure switch, control panel – carries a U.L. identification mark on the nameplate or inside the electrical enclosure cover. The mark will be the letters “UR ” reversed (as if held up to a mirror),
indicating the item is “recognized” by U.L. On tankmounted units, the air receiver tank and tank pressure relief valve are ASME Code. The tank carries a National Board Registration number which appears on a stamped, metal plate welded to the tank.